To assist organisations that don't want the internal overheads of a CRM software infrastructure Fusion5 introduces CRM On Demand.

Fusion5 was the first Asia Pacific CRM On Demand Partner and has subsequently assisted a large number of organisations to realise benefits quickly from rapid CRM deployments.

CRM On Demand delivers low-risk, hosted customer relationship management, with little or no up-front IT investment. With CRM On Demand, customers can accelerate sales, improve marketing and deliver consistently top-notch customer service.

CRM On Demand allows organisations to evolve and expand their CRM strategy across all sales, marketing and service organisations.

Fusion5 in conjunction with Oracle has the services, expertise and commitment to ensure your success. Thanks to a continued investment in fuctionality CRM On Demand can meet today's business needs as well as support the business as it grows and evolves.

CRM On Demand features:

• Sales Automation - Help your sales force work smarter, not harder with centralised information, and management tools.
• Marketing Automation - Capture important information that carries forward throughout the sales cycle.

• Analytics/Business Intelligence - Hosted business intelligence and data warehouse provides key business insight.
• Customer Service - Automate service request management and give agents up-to-date information on all customer transactions.
• Contact Centre - Launch fully functional virtual call centres far more quickly—and with significantly less cost—than on premise solutions.
• Integration - Pre-built integrations help extend an existing CRM deployment eliminating time-consuming and expensive custom development efforts.