FrontRange ITSM brings together a comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver best practices and standardisation and align IT to the delivery of business value.

FrontRange ITSM offers a customisable platform with a set of nine modules

that allow customers to choose the functionality their business needs now, and add functionality in the future.

All FrontRange ITSM modules share a common architectural platform to extend the solution capabilities based on unique business requirements.

ITSM modules include:

• Incident Management
• Problem Management
• Service Level Management
• Inventory Management
• Configuration Management
• Visualisation
• Change Management
• Release Management
• Availability Management
• Self Service
• Knowledge Management

Key benefits of FrontRange ITSM:

• Maximise the effectiveness of your service desk.
• Streamline service business processes.
• Supports businesses of all sizes.
• Flexibility to grow and change with your business.