Innovate

Fusion5 works with customers to determine new ways of leveraging the investments made in ERP, CRM and HRMS systems. When working with installed customers, we are keen to consider new opportunities such as collaborative commerce with suppliers, customers and partners, portals for seamless access to and from these entities, mobile solutions such as hand held devices, and business intelligence solutions to enable you to capitalise on the information you have gathered in your transaction systems.

For new customers, we recommend that the basics are implemented first, taking advantage of quick wins as you implement. New thinking is often recommended for Phase 2.

Implement

Fusion5 utilises its own methodology, Focus, to work with customers to implement new ERP and CRM solutions. Our focus is to implement using rapid tools to enable our customers to:

• Get the quickest returns from their ERP or CRM investment
• Take maximum advantage of our knowledge and experience
• Minimise the impact of taking skilled staff out of the business, and
• Focus on what is important.

Partner

Once the system is implemented, Fusion5 offers a team of experienced consultants ready to assist with post go-live issues and ad hoc support for application and technical users. We also provide teams to assist with upgrades to new releases, re-implementations if necessary, and new module implementations.

Fusion5 has consultants who can stand in for your employees who may be constrained, on leave or sick, or whilst you recruit for new staff. We also assist with individual training for new employees or those requiring a refresher, or workshops on specific topics or modules.

Fusion5 Standard Terms & Conditions