About Us

We are a business solutions organisation providing a range of applications, services, technologies and support to customers across key functional areas including Enterprise Resource Planning, HR / Payroll, Customer Experience, Customer Relationship Management, IT Service Management and Technology & Enterprise Architecture. We also develop best of breed solutions across a number of key industries.

We provide strategy and implementation services to help organisations improve their businesses. Our large teams of specialist and experienced consultants provide thought leadership and best practice consultancy to drive business value, as well as highly skilled implementation and support services to deliver core business applications.

Our integrated approach enables customers to source their implementation and support services, across core business applications, from one key Partner. Our team of highly qualified project managers and consultants means our track record for delivering on time, on budget projects is second to none. Our ability to support a wide range of business applications means our customers can enjoy the benefits of consolidated support through a highly committed business partnership.

Today our services are utilised by over 700 customers and our success is recognised by our key partners including Oracle, Microsoft, Aptean, NetSuite and HEAT Software.

With close to 300 people in nine cities across Australia and New Zealand, we have enjoyed rapid growth in our local markets.

Points of Difference

  • 1.Forward Thinking
  • 2.Business Focused
  • 3.Committed Partnership

Leadership Team

Rebecca Tohill
Chief Executive
Australia / New Zealand

Rebecca is one of the founders of Fusion5 and steers the growth and direction of the company. Rebecca has over 25 years’ experience in business and application software including roles with IBM, Coopers & Lybrand, Ernst & Young, Cap Gemini, as well as ERP vendors.  Her focus is business development and ensuring we have the right solutions together with the best people to deliver great results for our customers.

‘Building Fusion5 to the company we are today has been fantastic; we love what we do.  We have an amazing team who love achieving great results for our customers’


Chris Radley
Director HCM
Australia / New Zealand

Chris has an extensive track record, across Australia and New Zealand, in the payroll/HR industry.  He brings experience and expertise to our customers to help them maximise their systems, leverage their investments and achieve their strategic people goals.  Chris also provides vision and leadership as we launch new generation solutions to our customers.

‘With technology changing at the current pace, it is opening up new opportunities to work with our customers on improving how payroll and human resource management is approached’


Sven Martin
Director CX/CRM
Australia / New Zealand

Sven leads our trans-Tasman Customer Experience (CX), CRM and Service Management business. With more than 15 years’ experience in delivering customer management solutions, Sven brings knowledge, expertise and commitment to his customers and his team. A key focus is working with customers to develop industry vertical solutions across the Australia and New Zealand markets.

‘I’m always motivated by the opportunity to make a real difference to our customer’s business and creating superior experiences for their customers’


Craig Westcott
Director ERP

Craig heads our ERP business across Australia and provides leadership for his team, our large base of ERP customers and our relationships with our key partners. Craig has an extensive background in ERP and Supply Chain solutions in both business development and service delivery, and has a unique ability to bridge the gap between technology and business outcomes. 

‘We are living in exciting times with radical changes underway, particularly in technology. ERP is seeing massive changes as customers take up new models’


Caring For The Environment

We are committed to continually improving our environmental performance and reducing our environmental impact as an integral and fundamental part of our business. It’s our priority to encourage our staff, customers, suppliers and business associates to do the same. Not only is this sound commercial sense for all; it’s also a matter of delivering on our duty of care towards future generations.

A cup with two arrows pointing towards it from opposite directionsMinimise waste by evaluating operations and ensuring they are as efficient as possible Two leaves with two arrows pointing towards it from opposite directionsPartner and promote solutions that minimise environmental impact
A toxic symbol with two arrows pointing towards it from opposite directionsMinimise toxic emissions through the selection of efficient transport and work practices Two boxes with a leaf on each onePurchase products and services that do the least damage to the environment
Two leavesMeet or exceed all the environmental legislation that relates to our Company Three arrows pointing towards each other and forming a triangle - the symbol of recyclingActively promote recycling and re-use

Giving back to the community

We give back to the community through our “Fusion5 Community Champions” initiative. We provide teams of staff members to help community and charity organisations with project-based work such as tree planting/restoration, cleaning beaches, gardening and other activities helping those less fortunate than ourselves.

Fusion5 Community Champions

Customer Centre

Melbourne +61 3 9922 5519
Sydney +61 2 8240 3800
Brisbane +61 7 3215 3400
Adelaide +61 8 8239 5700
Perth +61 8 9203 3600
New Zealand
Auckland +64 9 379 0525
Wellington +64 4 473 4552
Christchurch +64 3 943 4369
Dunedin +64 3 474 1819

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