Associate Account Manager

  • Looking for the next step in your sales and account management career?
  • Do you like a diverse and varied workday?
  • Are you a self-motivated, driven individual with lots of energy?

Fusion5 is looking for a vibrant, enthusiastic, and highly motivated individual as an Associate Account Manager supporting our ERP Account Management team, based in Melbourne. This role is suited to someone who has the smarts to pick up and run with micro projects seeing them through to completion.

About the role

This role offers a diverse mix of proposal development, bid management, presentation preparation and coordination, quote preparation, CRM system management, marketing support and account management of our smaller ERP customers. It's a diverse and rewarding role that is crucial to the day to day success of our ERP account management team.

This will be an ideal role for someone who is looking for the next step in their sales and account management career. You will be mentored and trained by some of the industry’s leading Sales Professionals to ensure your success.

Who are Fusion5?

We are an award winning company who deliver business solutions that make a difference. We offer a full range of digital transformation solutions, applications, consulting services, development, cloud and managed services as well as first class support services for our customers across New Zealand and Australia. Our expertise covers all key functional areas, including Enterprise Resource Planning, HR / Payroll, Customer Experience, Customer Relationship Management, IT Service Management, and Infrastructure.

We need someone that brings:

  • Previous experience in sales support
    • Proposal development
    • Formatting and proofing documents
    • CRM database management
  • Experience in using CRM systems
  • Advanced Word, Excel and PowerPoint skills
  • Previous experience working in a professional service environment, with a preference for IT consulting
  • Strong customer service focus
  • An eye for detail
  • Highly developed interpersonal and communication skills
  • Exceptional organisational and time management skills
  • Great attitude, flexible and responsive.

Looking after our people

Investment in people is a priority at Fusion5. We offer training certifications, career development paths and a whole range of opportunities to grow and develop professionally. Additional staff benefits include company bonus scheme, birthday leave, discounted gym memberships, flexible working, volunteer day, free annual flu jabs plus more.

Fusion5 actively nurture a friendly and well-supported work environment and take time out to celebrate together. We have regular social occasions at all our offices, champion our own sports teams, and organise outings and events to suit all tastes. There’s an annual professionally-hosted event for all Fusion5 staff, where we share our successes and plan together for the future.

We would like to hear from you if the above sounds like you and you are passionate about making a difference, joining a company with a great culture and taking your career to the next level.


#makingpotentialreality isn't just a hashtag - it's our mantra!

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