Microsoft Dynamics 365 F&O - Application Engagement Specialist

  • Are you passionate about engaging with customers to deliver solutions and add value?
  • Are you a self motivated, driven individual with lots of energy?
  • Do you want to be part of a high performing team?

Fusion5 is in an exciting time of growth and looking for a talented and Microsoft Dynamics 365 F&O Application Engagement Specialist to work with some of Australia’s largest and most exciting companies within our Dynamics 365 F&O pillar.

This is an exciting opportunity to join Fusion5 based in our Melbourne, Brisbane, or Sydney offices. Fusion5 prides itself on delivering high quality service and solutions for a varied range of customers. The successful candidate will bring a combination of finance nuance and excellent customer engagement to the team.

We are looking for a capable, strong, and experienced Dynamics 365 Specialist who has a track record of high service standards and delivery of Dynamics 365 Finance & Operations/Dynamics AX solutions for Supply Chain Management and/or Manufacturing.

Our friendly and well supported environment is celebrated with regular events, user groups and a company-wide spirit that makes a great workplace!

The Candidate will have:

  • Excellent experience in either Microsoft Dynamics 365 Supply Chain Management and/or Manufacturing
  • Extensive experience in customer engagement at all levels
  • A willingness to learn and take on more challenges
  • The ability to work with customers to resolve issues and provide solutions while closely monitoring existing service and delivery requests
  • The ability to guide our customers through project delivery to BAU support and beyond
  • A friendly and customer focused attitude with a passion for excellence, quality and customer care
  • The ability to mentor and guide other staff members
  • Strong analytical, communication and time management skills
  • Strong problem-solving skills
  • The ability to diagnose and analyse customer issues and requests with a passion to build and improve existing processes
  • Strong verbal and written communication skills with the ability to communicate with clients and users as well as peers and developers across the product teams.

If are looking for people with a strong customer service focus, with a penchant for learning. If you are energetic, enthusiastic, and actively seeking that next all-important opportunity, we want to hear from you.

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