Payroll Software Consultant

  • Melbourne CBD Location
  • Fantastic employee benefits and work culture
  • Variety and development opportunities to grow your career

Fusion5 is offering an amazing opportunity to join our Melbourne based team as a Payroll Software Consultant. This is a chance for someone who has a passion for Payroll, Time & Attendance and HR, combined with technical nous, to join our team and help to kick start and solidify an exciting career.

This is a project and client consulting support role, advising companies how best to utilise the payroll system to suit their business, and setting up the system to meet those needs. You will have a good understanding of Australian payroll requirements and payroll systems, with the ability to analyse client needs, implement solutions, and provide ongoing support.

You will collaborate with clients to understand their payroll processes, configure software systems, and ensure seamless implementation.

Responsibilities Include:

Client Consultation

  • Conduct requirement workshops with clients to gain a comprehensive understanding of their payroll needs, organisational structure, and strategic objectives
  • Analyse existing payroll systems and processes to identify areas for improvement and optimisation
  • Collaborate closely with key stakeholders to determine detailed requirements, ensuring alignment with the client's business goals
  • Provide ongoing support to clients, addressing enquiries, resolving issues, and ensuring the software meets their evolving needs.

Business Process Analysis

  • Evaluate and analyse existing payroll processes within client organisations
  • Identify opportunities for process improvement and recommend tailored solutions that align with industry best practices.

Software Configuration and Customisation

  • Configure and implement payroll software solutions based on client specifications
  • Collaborate with clients to define system requirements, including tax calculations, deductions, and other payroll-related parameters
  • Ensure smooth integration of payroll software with existing HR and financial systems.

Training Workshops

  • Provide comprehensive training sessions for client key users on the payroll software, addressing specific client needs and skill levels
  • Gather feedback during demonstrations to tailor the solution to meet client expectations.

Requirements Documentation

  • Create and maintain detailed documentation of client configurations, software customisations, and implementation processes clearly and concisely
  • Create detailed specifications and user stories to guide the development and implementation of custom features.

Client Relationship Management

  • Build and maintain strong relationships with clients, serving as the primary point of contact throughout the implementation process
  • Act as a trusted advisor, providing insights and recommendations based on industry expertise.

To be successful in this role, you will need to have

  • Proven experience as a Payroll Software Consultant or in a similar role
  • Exceptional client-facing skills with the ability to communicate complex technical concepts to non-technical stakeholders
  • In-depth knowledge of payroll processes, tax regulations, and compliance requirements
  • Proficiency in payroll software systems, with experience in implementation and customisation
  • Strong analytical and problem-solving skills.

Who is Fusion5

Some would say we’re a business that sells software and business applications. But what we really trade in is #makingpotentialreality. We provide software, applications, services and support that optimise and empower Kiwi and Aussie organisations so they can thrive.

We’re a passionate bunch, love a good laugh, and believe wholeheartedly in being disruptive where we can, to achieve great outcomes for both our customers and our staff. And we’re the kind of place that gives you a day off for your birthday. Basically, we’re awesome, and growing, so we need more awesome people.

Our promise to you

Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.

Our benefits include

  • Individual Performance and Development Plans
  • Company bonus scheme
  • Birthday leave
  • Hybrid working environment - Ability to WFH 2 days per week
  • Volunteer day
  • Free annual flu vaccinations
  • Regular social occasions at all our offices
  • Staff referral program
  • Environmentally Responsible Practices
  • Plus more…

If you are a motivated and detail-oriented professional with a passion for payroll technology and client satisfaction, we want to hear from you.

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