Project and Resource Operations

  • Is going the extra mile and finding process improvements part of your daily routine?
  • Want a diverse role that will keep you on your toes?
  • Would you describe yourself as a ‘self-starter’?

Fusion5 is looking for an experienced individual for a Project Operations role based in either of our Melbourne, Sydney or Brisbane office locations. This role is critical to our continued success as part of the Fusion5’s Professional Services team, working with Project Managers, Project Delivery Managers, Consulting Managers and operationally supporting our business leaders.

The role works with the Project Operations Team and PMO Operations Manager and in collaboration with Fusion5’s project management team, to drive project activities, deliver quality outcomes for the PMO and wider business, assist with communication and project reporting, running month-end billing processes and execute process improvement initiatives in the PMO. At the same time, troubleshooting and ensuring consistency across all business processes.

What is involved:

Working with Fusion5 Project Operations Team, PMO Operations Manager, Consulting Manager, Practice Managers, Project Delivery, Project and Service Delivery Managers to:

  • Set up and maintain projects and work orders in Fusion5’s resource management system
  • Update resource calendars on a regular basis according to project management updates
  • Communicate resource conflicts and projected resource requirements to appropriate managers
  • Collaborate with Project Managers, Service Delivery Managers and Practice Managers to gather a forward projection of potential work and resources
  • Delivery of Project Month End Billing
  • Support project managers with financial reporting material
  • Assist in implementation of PMO initiatives
  • Collaborate with the PMO on assurance processes specifically in the scheduling and running of project audits
  • Conduct project and data quality reviews
  • Provide support generating reports enabling the business to operate more effectively
  • Actively troubleshoot and resolve end user system issues.

What do you need:

  • Minimum 2 years’ experience coordinating projects or people using methodology and project tools
  • The ability to build effective working relationships across the business
  • The ability to work in a fast paced environment, manage conflicting priorities and cope with a constantly changing landscape
  • To be someone who thrives in a multi-tasking environment and can adjust priorities on-the-fly
  • A desire to be an important part of the operational team supporting the growth of a fast-paced, top-notch Practice.

Who are we?

  • Some would say we’re a business that sells software and business applications. But what we really trade in is #makingpotentialreality. We provide software, applications, services and support that optimise and empower Aussie and Kiwi organisations so they can thrive.
  • We’re a passionate bunch, love a good laugh, and believe wholeheartedly in being disruptive where we can, to achieve great outcomes for both our customers and our staff. We’ve got more awards than you can shake a stick at, a growing number of customers, and a leadership team who are personally invested in the success of the business, our people, and our partners.
  • And we’re the kind of place that gives you a day off for your birthday. Basically, we’re awesome, and growing, so we need more awesome people.

This is a great opportunity to be working alongside seasoned Project Management professionals and be part of a PMO team focused on delivering project excellence.

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