- Join a diverse, inclusive, and forward-thinking employer
- Hybrid working environment - Ability to WFH 2 days per week
- Fantastic employee benefits and work culture
Fusion5 is looking for a driven, Resource Coordinator to join our successful and expanding Dynamics 365 CE teams in Australia, based in Melbourne, Sydney or Brisbane.
The role works in collaboration with the CE team to support the smooth running of resource allocation while troubleshooting and monitoring potential scheduling problems and managing risks for mitigation in a timely manner. The role also supports the Practice Manager with coordinating and setting up work orders and setting up projects in our resource management system.
What is involved:
- Set up and maintain projects and Work Orders in Fusion5’s resource management system
- Update resource calendars on a regular basis according to project management updates
- Communicate resource conflicts and projected resource requirements to appropriate managers
- Schedule resources for forecasted sales into the Resource Management system and keep up to date according to progression of sales
- Proactively load balance the resources, resolving overs and unders
- Ensure Work Orders, Change Requests and Statements of Work are signed off by the customer before work commences
- Develop and communicate Work Order reporting including completion dates and budgets
- Organizing weekly team resource meetings
- Assisting the Practice Manager with various administration tasks.
What do you need to be successful in this role:
- Experience coordinating or implementing projects
- Experience in resource scheduling within a professional services environment
- The ability to build relationships across the business
- Great organisational skills with strong attention to detail
- The ability to work in a fast-paced environment, manage conflicting priorities and cope with a constantly changing landscape
- Can-do attitude, willingness to perform as part of a team to get things done
- Impeccable written and verbal communication skills, and presentation skills
- To thrive in a multi-tasking environment and adjust priorities on-the-fly.
About Fusion5
Fusion5 provides business solutions that add real commercial value to our customers. Our focus is on making potential reality for our customers, and our people. When it comes to technology, there is no such thing as 'one size fits all'. We ensure our customers are offered a choice when it comes to their technology solutions. Fusion5 is proud to be a diverse, inclusive, and forward-thinking employer. We understand it’s essential to provide a workplace where our people are engaged, challenged, successful and happy, and we’ve created just that! Along with an extensive range of benefits and core values to be proud of, we’ll ensure you have every opportunity to make your potential, reality.
What’s on offer
- Competitive salary package
- A focus on Employee Development, with regular sessions aimed at career progression
- Opportunities for training and professional development
- Annual company bonus scheme
- Hybrid working arrangements (ability to WFH 2 days per week)
- Additional perks including birthday leave, discounted gym memberships, volunteer day, annual flu jabs, and more
- Regular social events and team activities to foster a vibrant work culture.