PartnerPlus ensures that your critical business systems always meet your business needs.
PartnerPlus is Fusion5’s premier support offering which provides continuous improvement, priority support and committed response times to assist with user queries, training, configuration and issue management to ensure business critical systems continue to meet the business need.
PartnerPlus also ensures customers continually improve and advance their solutions to enable more value to be delivered to the business. PartnerPlus offers both a Customer Success Team service as well as the option to purchase pre-paid support hours. Support as well as smaller work orders can be completed under PartnerPlus pre-paid support hours.
A dedicated Service Delivery Manager
9.5 hour business day coverage
Prioritised issue management and resolution
Highly skilled team of consultants across Australia and New Zealand
Personalised reporting
We're here to help
Increase the benefit you get from your investment. with Fusion5 PartnerPlus Support and/or Microsoft Premier Support.
DOWNLOAD OUR FREE EBOOK
Customer Success Team eBook
For a concise summary of how we support, educate, and help our customers maximise their investment in technology, download to read at your leisure