Unified IT Webinar
Ivanti Webinar Series
Research shows that once a support analyst has to call a user to look at an issue, the average cost of that support ticket will be $50.
If you were able to resolve more support calls without calling the user, automating routine tasks, having deep asset data on the user device and a 360 view of security you could reduce IT support costs and deliver an excellent user experience.
In this webinar, James Ley, ANZ Solution Engineering Manager at Ivanti and Edward Zarzour, General Manager Unified IT at Fusion5 share their insights on how to: