Building a platform for digital transformation with Dynamics 365
Microsoft Dynamics 365 CRM solution combines a range of powerful customer service, sales and marketing tools that give your organisation a clear view of all your customers information – from initial contact to post-sale support.
With Dynamics 365 CRM you can:
No matter what your business size, turnover, product, service, sales model or go-to-market strategy, you deserve a flexible, personalised, scalable, Customer Relationship Management solution that naturally leverages the rest of your Microsoft applications to provide you the best opportunity to thrive. The Fusion5 Dynamics 365 CRM solution gives you this in spades.
Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales.
Increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities with Dynamics 365 Marketing.
Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences.
Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Dynamics 365 for Sales has evolved from Dynamics CRM to be part of the greater Microsoft Dynamics 365 business management solution. Dynamics 365 for Sales empowers your sales people to build stronger customer relationships, take actions based on insights, and close sales faster. But it doesn’t stop there. Dynamics 365 for Sales can keep track of your accounts and contacts, nurture your sales from lead to order, help you create sales collateral, marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.
With Dynamics 365 for Customer Service you’ll convert your customers into lifelong brand advocates. Respond to every query with quick, relevant answers on any channel, even on the go. And with its built-in intelligence, you’ll deliver faster, more personalised service and make every customer interaction a great one.
Up the stakes with Dynamics 365 for Project Service Automation. Provide an outstanding project experience and build new levels of trust with your customers. Deliver profitable, on-time and within budget projects every time. All while maximising employee productivity.
With Dynamics 365 for Field Service you’ll resolve issues before they happen, drive down operational costs, and make every onsite experience a positive one! Minimise the cost and time taken to despatch a technician by improving remote resolution rates. And provide your customers with self-service portals so they can log issues and check on progress.
Dynamics 365 for Marketing takes your marketing to a whole new level. Move beyond basic email marketing to discover and nurture more sales-ready leads. Ramp up your marketing ROI by connecting sales and marketing, automating processes, and making smarter decisions.
Connect Microsoft Dynamics 365 for Customer Engagement (CE) to Office 365 for a cost-effective, flexible solution to make your business more competitive, productive and customer-centric.
Leverage the power and flexibility of the underlying Microsoft Dynamics 365 platform to build on the core capabilities of your Customer Engagement (CE) solution. Create innovative applications to meet the specific needs of your organisation and transform outcomes.
Why Fusion5 for your Microsoft Dynamics CRM solution?
Fusion5 have a proven track record of delivering Microsoft CRM solution that delight our customers and produce great business outcomes.
As a member of the Microsoft Dynamics Inner Circle, we are not only recognised as being an expert and trusted pair of hands for consultancy, implementation, change management and support, but we also advance access to product updates, licensing changes, and the ability to take our customer’s feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.
Plus, maximise the performance of your Dynamics 365 Customer Engagement and drive continuous value from your investment with our 8 CRM Supercharge options.
Gold Cloud Business Applications
Gold Application Development
Gold Enterprise Resource Planning
Gold Cloud Platform
Gold Cloud Productivity
Gold Data Analytics
Silver Data Platform
Silver Enterprise Mobility Management
Silver Small and Midmarket Cloud Solutions
Make better business decisions, manage your projects & contracts and track information about your customers using Microsoft Dynamics 365 CRM.