There’s no doubt spreadsheets are a user-friendly way to organise your data. Numerous organisations rely on them to track sales, to manage customer projects and information, or for their reporting functionality.
However, there are many limitations when it comes to spreadsheets, such as an inability to track multiple sets of data, or control the latest version of client history. As a result, important information is often out-of-date and spread across multiple stakeholders (and devices) within your organisation.
To better highlight the key differences, below are some of the reasons why a CRM is a better choice for managing data within your organisation than a spreadsheet.