While many businesses had little choice but to work remotely, the question also arose about how well their existing technology supported a newly remote workforce. And if employee productivity fell or improved (and the facts vary depending on the research you read) consequently?
Some workers attributed productivity improvements to physical factors. For example, the World Economic Forum says 30,000 US employees claimed that due to their decreased commute time, just one day a week spent working from home could boost productivity by 4.8%.
But travel time aside, cloud technology became the undisputed productivity champion, enabling employees to stay employed, and businesses to keep their virtual doors open. And as a core business application, cloud-based ERPs played a significant role in helping entire industries remain relevant, competitive, and viable during COVID.
A case in point is Panova, an international manufacturer. Their move to cloud ERP realised an astounding 400% increase in productivity. It allowed staff from around the world to collaborate and access information easily, and the business to improve efficiency and increase production output.
So, how did your ERP strategy during COVID stack up when it came to supporting a remote workforce and an out-of-office business?
Was it just ok? Very good? Or perhaps even amazing?