The Bottom Line - your source for business insights and tech inspiration

Once upon a time, conversations about integration happened AFTER a new system, application, or platform had been installed.

Those days are gone, and if you're not talking "integration first" when planning or considering a digital transformation project or program of work, the 'tax' you pay in technical debt, lack of agility, or inability to extract full benefit realisation from your tech investments can be significant.

In this edition of spotlight on we share some key insights on how to 'do integration well', and how it will benefit your business, staff, customers, and bottom-line in the long-run.

The CEO

Achieving and sustaining a competitive advantage is a must for most CEOs. And understanding how and why your technology integration strategy can support that goal is critical.

So, what are two considerations that we think are the most important to you?

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The CIO

While integration is doubtless a familiar term to you, interoperability may not be. Yet, of the two, it’s the more important.

Integration is about the connection between two things, for example, a system to an application. But that doesn't mean they're actually going to understand each other's data and be able to do their job without some help...

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The CFO

As a CFO, you’re constantly confronted with technology to improve business processes, enhance decision-making capabilities, and drive profitability. You usually have two options; to buy and implement, or build on existing systems. 

The financial benefits of improving how you leverage your data through new capabilities are clear, but the question of total operating cost arises with both...

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This edition of Spotlight On focuses on integration from the perspective of business owners and leaders.

If you're interested in how 'integration done well' can help you and your business 'win', secure sustained competitive advantage, and optimise the outcomes of any digital transformation project or program, you'll enjoy this short video featuring Mike Hornsby, GM Integration NZ & UK, Fusion5.

00:00	Introduction
02:00	How has the role of integration evolved in the past 20 years?
04:06	What is the core value of integration for businesses today?
05:40	What are the symptoms that a business could benefit from investment in integration?
10:14	Has the surge in interest and adoption of AI increased the need for strategic integration?
14:35	Examples of commercial benefits when integration is done well
17:18	Scenarios when 'strategic integration' is NOT the right fit for a business
19:44	Out-of-the-box integration middleware vs holistic integration strategy
24:01	Integration myths - busted!
28:44	Advice for someone considering investing in an integration project
32:43	Does industry experience make a difference when it comes to integration partners?
35:07	Local vs offshore integration services and partners

 

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