If your IT, HR, Facilities, Managed Services, or product development teams need to publish a new service catalogue item on your self-service portal for user consumption, is it a mission? Does it fall into the ‘too-hard’ basket?
Many organisations don’t have the right tools to custom develop forms and workflows, tweak access privileges and integrate them into a 3rd party system. Rather than facing a major and expensive undertaking they opt for manual processes.
Automate your Service Catalogue creation
We can help you make creating and publishing service items fast, simple, and more affordable than using a full-time employee to set it up. When a user or an employee fills in a form on the self-service portal, a non-human entity does most, or all, of the work.
- New user provisioning (Active Directory tasks, O365 + M365 tasks, mailbox creation, group policies)
- User termination
- Security access requests
- Software requests and software installations
- Cloud provisioning requests
- Starting and stopping IT resources
- Patch automation
- SharePoint site creation
- Teams creation
- Any DevOps runbook