We’re pretty sure you’re unlikely to have 35,000 sales staff, but it’s a fair bet that your sales team has the same real-world challenges as Microsoft. Like too many manual tasks, too many disconnected processes and tools, and simply too much to do.
So, how can Copilot for Sales add the v-v-vroom to your sales team's performance on a day-to-day basis?
The first thing you need to know is that there are two versions of Copilot to support the sales function. The first is included in your CRM license (Copilot in Dynamics 365 Sales), and the other is a top-up on the CRM offering (Copilot for Sales).
The new Copilot for Sales (additional to CRM) comes with niceties such as a unified Highlights and CRM tab, a single enhanced Teams app for sales and Outlook – and, of course, new licensing, which includes a subscription model for Microsoft 365 and Dynamics 365.
This blog focuses on Copilot for Sales and what it can do for you.