As Montrose evolved, they adopted an ad hoc range of technology systems to meet their financial, administrative and customer needs.
“The majority of our solutions operated independently of one another. They weren’t robust or contemporary commercial systems, so they were never going to be suitable for our future needs.”Peter Stewart, CEO of Montrose.
By 2014, many of their business applications needed replacing, as most were standalone with siloed data. In particular, the legacy financial, customer relationship management (CRM) and payroll/HR solutions were causing Montrose to shoulder the unnecessary expense of duplicated administrative effort particularly when preparing internal and compliance reporting. And to top it all off, they had no single source of truth for data across the organisation.