Insights & Resources

Blogs

Why you will never experience bland page syndrome again with Copilot

Blogs

If you're not using Microsoft Copilot for collaboration, you're missing out big time.

Blogs

Why we're taking Microsoft Copilot productivity personally

Blogs

Make managing your contact centre less of a 'thing'

Blogs

Does your contact centre have that customer feelgood factor?

Blogs

More contact centre excellence, less investment in new technology

Blogs

Make your contact centre a happier place to work

Blogs

DIY Microsoft 365 licensing Are you ready to even go there?

Blogs

Why is project governance such a big deal in an ERP implementation?

Blogs

Your 3 big CRM project resourcing and training questions answered

Blogs

Why you should start your ERP journey with a strong coffee and OCM.

Congratulations, you’ve made the decision to implement a new ERP. And things are about to get shaken up around your place – for the better. But before you deep dive into implementation planning, take a deep breath, buy a strong coffee, and map out your approach to OCM. Why? Because adapting to change is one thing, but getting change-ready is another.

Blogs

Hybrid project management – enjoy the journey!

Blogs

6 data migration mistakes that will stop your CRM project in its tracks

The ramifications of poorly managing your data in readiness for a new CRM rollout can be significant. An ill-planned approach to data migration will likely result in project delays, budget blow-outs, and an inability to deliver the outcomes your business expects – and deserves.

Blogs

Why do so many CRM implementations fail?

If a new (or your first!) CRM implementation is on the horizon, we are pretty sure you’ve had some sleepless nights worrying about the potential of your CRM project failing. And with good cause. There’s a lot at stake, including your personal reputation, your organisation’s financial investment, and its ability to compete and drive customer loyalty now and in the future.  

Blogs

Thinking CRM? Then you should definitely be thinking OCM too!

Change management goes beyond helping your people adopt a new set of behaviours in line with your change initiative. It’s about embracing preparing your people for imminent and ongoing changes, becoming comfortable with ambiguity, and seeing it as an opportunity for growth. Read more.

Blogs

Is manufacturing in Australia and NZ dead or alive?

With 93% of Australians preferring to buy products made in Australia and 89% believing more manufacturing should be undertaken on home soil, it's only a matter of time before manufacturers leverage the global disruptions in favour of consumer demand. Read more here.

Blogs

The biggest professional services challenges just got a lot easier

This blog looks at the top five challenges professional services face today and what it can mean when critical functions within your business get access to the right tools and information to help them excel in their roles.

Blogs

The ABCs of cyber security

If you're concerned about whether your business has the proper protection and your executives have the tools and solutions they need, check out our plain language guide to what's out there to help.

Blogs

Controlling time & money: Your biggest project management challenges?

It’s clear that project management software is critical to any business that delivers projects. But how exactly does it help you improve outcomes? Read more here

Blogs

Five K-12 school challenges and how to overcome them