Insights & Resources

Why do so many CRM implementations fail?

If a new (or your first!) CRM implementation is on the horizon, we are pretty sure you’ve had some sleepless nights worrying about the potential of your CRM project failing. And with good cause. There’s a lot at stake, including your personal reputation, your organisation’s financial investment, and its ability to compete and drive customer loyalty now and in the future.  

Thinking CRM? Then you should definitely be thinking OCM too!

Change management goes beyond helping your people adopt a new set of behaviours in line with your change initiative. It’s about embracing preparing your people for imminent and ongoing changes, becoming comfortable with ambiguity, and seeing it as an opportunity for growth. Read more.

Why IBM Planning Analytics is your new best friend

Planning Analytics Workspace (PAW) comes with a powerful and flexible web interface. Find out how it can help extended planning and analysis at YOUR company.

To automate your planning and forecasting or not to automate…

Why you should take a closer look at Extended Planning and Analytics (xP&A)

Is manufacturing in Australia and NZ dead or alive?

With 93% of Australians preferring to buy products made in Australia and 89% believing more manufacturing should be undertaken on home soil, it's only a matter of time before manufacturers leverage the global disruptions in favour of consumer demand. Read more here.