AMPC members operate across 133 meat processing plants, mainly located in the eastern states of QLD, NSW and VIC. AMPC program managers are constantly on the go. They engage with members to understand their business and industry priorities, then develop and administer research and development projects to address their needs.
Up until 2015, AMPC used MYOB as their financial solution, and largely relied on Excel to manage member data and projects. Program managers working in the field collected customer data and stored it on their individual laptops. Of course, this meant there was no real-time, remote access to shared customer records, which made it tough to report on or consolidate valuable data across the organisation. Preparing even simple reports was a time-intensive and tedious job.
AMPC tried to improve the situation by installing Omni project software. However, the charges incurred for even small changes to the solution proved prohibitive for the cost-sensitive organisation, and AMPC was forced to abandon it and return to their Excel spreadsheets.