How much should you budget to implement Microsoft Dynamics 365?

Pricing guidance for Dynamics 365 Customer Engagement and Finance & Operations

Considering Microsoft Dynamics CRM or ERP, but want a project price indication before you spend too much time researching?

Fusion5 provides you with indicative pricing for a range of configurations of Dynamics 365 Customer Engagement and Dynamics 365 Finance & Operations to assist you in making an informed decision.

OR 

If you are looking to understand the total cost of implementing Dynamics 365 Customer Engagement (Dynamics CRM) or Dynamics 365 Finance & Operations (ERP), or any of the applications within these solutions, you may find these example proposals and indicative pricing for a range of project sizes useful.

Microsoft Dynamics 365 license pricing is freely available to the public.

Dynamics 365 for Customer Engagement

How much would it cost to increase the value of your customer engagements, protect your sales data, synergise Sales & Marketing teams, and better empower your customer facing team members to deliver outcomes that lead to competitive advantage?

Dynamics 365 for Finance & Operations

How much would it cost to remove data ambiguity & duplication risk in your finance & operations, plus gain real-time performance monitoring, insight powered modelling, forecasting and demand planning, and optimize your supply chain?

Customer Engagement

Pricing for Dynamics 365 Sales

Quick start Sales & Marketing

Synergise your Sales and Marketing teams for optimum effectiveness in 20 days.

Ideal for 15-25 users

Increase Sales and Marketing efficiency for $38,000

Align your Sales & Marketing efforts to deliver seamless customer experience.

Dynamics 365 Quick Start Sales & Marketing will give you:

  • Store account and customer information about the organisations you interact with on a day-to-day basis.

  • Monitor and track all of the interactions you have with external/internal individuals or accounts.

  • Capture leads and create nurture programs based on your key metrics.

  • Capture leads and information on potential sales opportunities with a structured business process flow that can define the stages of your sales process.

  • Create and send highly customisable yet easy to use email templates.

  • Build and map customer journeys helps you guide your prospects towards a sale using automated messaging, activity generation and interactive decision points.

  • Create detailed lead scoring based on your own customisable metrics.

And you will gain:

  • Effective collaboration between your Sales and Marketing teams.

  • Better customer engagement through highly personalised and timely communications.

  • Automated compliance with GDPR to take the worry out of large customer and prospect communications.

Increase Sales and Marketing efficiency for $38,000

Sales, Marketing & Events

Gain valuable insights to increase close rates and manage your events from first invitation to final communications within 20 days.

Ideal for 25+ users.

Sales and Marketing working as one for $80,000

Manage the full sales and marketing cycles and fill your pipeline with a continuous flow of qualified enquiries and leads.

Dynamics 365 Sales, Marketing & Events will give you:

  • Sales and Marketing Quick Start, plus:

  • Ability to generate sales quotes off opportunities.

  • A catalogue of the products that you offer in your business.

  • Creation of different price lists for the products you offer. These could be annual price lists or could be price lists associated to different accounts.

  • Advanced forecasting, sales insights and and reporting functionality.

  • Automated Workflows that push information to other parts of the system or notifications out to people.

  • Event Management and Event Portal tools

 

And you will gain:

  • The reporting and insights you need to make the right business decisions.

  • Reduction in time and resources spent on administrative tasks.
  • End-to-end event management tools from the first invitation to highly personalised thank you for your attendance messaging.


Sales and Marketing working as one for $80,000

Service your Customers

Achieve faster, smoother, predictive satisfaction of customer needs in 30 days.

Ideal for 50+ users

Empower customer-centric selling that delights for $135,000

Advanced reporting and analytics with external application connectors.

Dynamics 365 Service your customers will give you:

  • Sales and Marketing Quick Start

  • AND Sales Plus and Event:

  • Ability to create, generate and send sales orders to your customers.

  • Create, generate and send invoices to your customers.

  • Integration with finance by connecting your Dynamics 365 environment with your finance system for accounts and contacts.

  • Connection to LinkedIn to better understand the relationships of your prospects with other contacts or individuals in your business.

  • Advanced customer Insights that bring data from many different systems in your business into a data source for reporting and further data analysis.

  • Advanced Dashboards that move beyond the standard dashboards of Dynamics 365 and into Power BI to provide richer interactive results.

 

And you will gain:

  • Real time interactives visualisations and business intelligence capabilities.

  • 360 degree view of customer information from multiple data sources both internally and externally.

  • A truly end-to-end Marketing and Sales enterprise application solution.

Empower customer-centric selling that delights for $135,000

Book a demonstration for Dynamics 365 Sales 

I agree with Fusion5 Terms & Conditions

Pricing for Dynamics 365 Marketing

Marketing Quick Start

Enable your team to deliver business-building modern marketing in just 10 days

Support marketing activity that drives faster sales for $25,000

Move from sporadic, un-trackable marketing activity to meaningful, measurable, multi-touch journeys that nurture leads and accelerate the prospect to opportunity conversion process.

The Fusion5 Dynamics 365 Marketing Quick Start will give you:

  • Migration/upload of up to 10,000 accounts, contacts, and leads.

  • Marketing Campaign creation and management, with pre-built templates.

  • Monitored task, appointment, phone-call and email tracking and notifications for contacts.

  • Marketing automation capability including segmentation and customer journey building, which delivers timely, relevant messaging triggered by buyer behaviour.

  • Lead scoring framework.

  • Connection to Outlook.

  • End user-training.

 

And you will gain:

  • Higher value relationships with prospects and customers, that deliver more qualified leads for Sales to convert more quickly.

  • Rich engagement data that guides and informs the types and timing of marketing activity to maximise impact.

  • The ability to automatically nurture prospects, and identify the most engaged contacts.

  • GDPR compliant processes and templates for collecting contact data and managing opt-in

Support marketing activity that drives faster sales for $25,000

Marketing and Events

Empower meaningful engagements that turn prospects into customers. Live within 20 days

Make connections that generate leads for $55,000

Introduce dynamic engagement activities to your marketing strategy, then co-ordinate and capture event engagement for intelligent follow-up, and a more complete view of your customers.

The Fusion5 Dynamics 365 Marketing & Events package gives you:

  • Marketing Quick Start, plus:

  • Simple event creation, registration, and management of speakers, follow-up communications.

  • Integration with Microsoft Teams, ON24, and other popular webinar and online event providers.

  • Templated journey templates for event marketing which make it easy to nurture your audience before, during and after the event.

  • Integrated forms which flow data directly to the CRM, attached to the contact record.

  • Easy to use Event Portal for at a glance reporting and management.

 

And you will gain:

  • The ability to automatically add a high-value 'end of buying journey' activity into your strategic customer experience journey.

  • Important insights regarding interest and engagement at a time when prospects are likely approaching the decision making stage of their journey.

Make connections that generate leads for $55,000

Marketing, Events and Insights

Analyse buying behaviour, and anticipate needs to provide memorable experiences.

Turn Marketing into a well-oiled machine for $105,000

At a glance behavioural insights that help craft faster, smoother paths to purchasing, plus, a truly 360 view of your customer (in real-time!) that empowers all parts of your business to provide a consistent, informed experience that strengthens customer relationships and builds loyalty.

The Fusion5 Dynamics 365 Marketing, Events & Customer Insights package includes:

  • Marketing Quick Start, and Event Management, plus:

  • Connectors which deliver engagement data, and AI-powered insights on customer interactions across websites, mobile, and other connected platforms and channels.

  • Machine learning templates which can calculate customer lifetime value, predict churn, and make product recommendations.

  • User-friendly, interactive dashboards which enable contact and account based data analysis, campaign performance and ROI.

  • Opportunity Management

 

And you will gain:

  • End-to-end event management capabilities.

  • Engagement and a 360 degree view of your customer and prospect information across multiple internal and external data sources.

Turn Marketing into a well-oiled machine for $105,000

Book a demonstration for Dynamics 365 Marketing

I agree with Fusion5 Terms & Conditions

Pricing for Dynamics 365 Sales & Marketing

Quick start Sales & Marketing

Synergise your Sales and Marketing teams for optimum effectiveness in 20 days.

Ideal for 15-25 users

Increase Sales and Marketing efficiency for $38,000

Align your Sales & Marketing efforts to deliver seamless customer experience.

Dynamics 365 Quick Start Sales & Marketing will give you:

  • Store account and customer information about the organisations you interact with on a day-to-day basis.

  • Monitor and track all of the interactions you have with external/internal individuals or accounts.

  • Capture leads and create nurture programs based on your key metrics.

  • Capture leads and information on potential sales opportunities with a structured business process flow that can define the stages of your sales process.

  • Create and send highly customisable yet easy to use email templates.

  • Build and map customer journeys helps you guide your prospects towards a sale using automated messaging, activity generation and interactive decision points.

  • Create detailed lead scoring based on your own customisable metrics

 

And you will gain:

  • Effective collaboration between your Sales and Marketing teams.

  • Better customer engagement through highly personalised and timely communications.

  • Automated compliance with GDPR to take the worry out of large customer and prospect communications.

Increase Sales and Marketing efficiency for $38,000

Sales, Marketing & Events

Gain valuable insights to increase close rates and manage your events from first invitation to final communications within 20 days.

Ideal for 25+ users.

Sales and Marketing working as one for $80,000

Manage the full sales and marketing cycles and fill your pipeline with a continuous flow of qualified enquiries and leads.

Dynamics 365 Sales, Marketing & Events will give you:

  • Sales and Marketing Quick Start, plus:

  • Ability to generate sales quotes off opportunities.

  • A catalogue of the products that you offer in your business.

  • Creation of different price lists for the products you offer. These could be annual price lists or could be price lists associated to different accounts.

  • Advanced forecasting, sales insights and and reporting functionality.

  • Automated Workflows that push information to other parts of the system or notifications out to people.

  • Event Management and Event Portal tools.


And you will gain:

  • The reporting and insights you need to make the right business decisions.

  • Reduction in time and resources spent on administrative tasks.

  • End-to-end event management tools from the first invitation to highly personalised thank you for your attendance messaging.

Sales and Marketing working as one for $80,000

Service your Customers

Achieve faster, smoother, predictive satisfaction of customer needs in 30 days.

Ideal for 50+ users

Empower customer-centric selling that delights for $135,000

Advanced reporting and analytics with external application connectors.

Dynamics 365 Service your customers will give you:

  • Sales and Marketing Quick Start

  • AND Sales Plus and Event:

  • Ability to create, generate and send sales orders to your customers
    - Create, generate and send invoices to your customers

  • Integration with finance by connecting your Dynamics 365 environment with your finance system for accounts and contacts.

  • Connection to LinkedIn to better understand the relationships of your prospects with other contacts or individuals in your business.

  • Advanced customer Insights that bring data from many different systems in your business into a data source for reporting and further data analysis.

  • Advanced Dashboards that move beyond the standard dashboards of Dynamics 365 and into Power BI to provide richer interactive results.


And you will gain:

  • Real time interactives visualisations and business intelligence capabilities
    - 360 degree view of customer information from multiple data sources both internally and externally.

  • A truly end-to-end Marketing and Sales enterprise application solution

Empower customer-centric selling that delights for $135,000

Book a demonstration for Dynamics 365 Sales & Marketing

I agree with Fusion5 Terms & Conditions

Finance & Operations

Pricing for Dynamics 365 Finance & Operations

Basic Financials

Get up and running quickly by implementing Financials Basics on the world’s leading Enterprise-grade ERP platform. A foundation for the future.

180 days. Ideal for 20-30 users.

Deal with your core financial compliance, governance and reporting needs for $360,000

Move away from complex inefficient manual processes with Excel spreadsheets.

D365 Basic Financials will give you:

  • A standard chart of accounts to run your single-entity business.

  • All of your financial data in a single centralized data source.

  • Best practice business processes covering your basic Finance and Procurement needs, with pre-built user stories.

  • Standard financial reports using Embedded Power BI.

  • A public Cloud, robust Enterprise Grade ERP platform


And you will gain:

  • Visibility of the financial performance of your organisation.

  • Flexibility to adapt to changing financial requirements rapidly.

  • Scalability to grow on a market-leading ERP platform.

  • The world’s best reporting engine, Power BI, natively integrated in real time.


Modernise your Financial Compliance, Governance and Reporting on the world’s leading ERP platform for $360,000

Mid-Tiered Platform

Run your mid-tier business on the world’s leading Enterprise-grade ERP. Take your business to the next level by extending its reach on a fully scalable Public Cloud D365 platform.

350 days. Ideal for 50-100 users.

Manage your core financials, business operations and business intelligence for $700,000

Eliminate islands of data by consolidating in a single data source. Get rid of static Pivot table reports!

D365 F&O Mid-Tier will give you:

  • The platform to run your multi-currency multi-entity business (ideal for organisations of 2-5 entities).

  • Financial consolidations and multi-company reporting.

  • Full management reporting using natively Embedded Power BI.

  • Best practice business processes and user stories for: Financials, Assets, Procurement, Inventory, Sales, Warehousing, Production, Planning, Project Management/Costing and EDI.

  • A broad footprint of configurable functionality for your key needs


And you will gain:

  • Full visibility of your operation in real time anytime, across all entities.

  • A modern permanently current ERP platform that is market leading and will meet almost any business requirement you come across.

  • Standard out-of-the box BI reports for your full operation, with the flexibility to create custom reports using Power BI.

  • All of your business data in a single place, no more islands of information

Take your Business Operations to the next level with all the tools you need and the platform to grow further $700,000

 

Custom Enterprise Solution

Run your unique, complex multi-regional/multi-geography organisation on the world’s leading Enterprise-grade ERP.

500+ days. Ideal for 200+ users.

Manage your entire enterprise, all operations, end-to-end (global/regional) for $1M+

Leave no stone unturned and customise to suit your specific business with the ultimate ERP Solution

D365 F&O Custom Enterprise will give you:

  • An industry-specific ERP solution tailored specifically for your complex organization with unique requirements.

  • Global/regional coverage, across any number of entities, with complex organisational structures.

  • Consolidated financial reporting, management KPI’s and custom-built BI operational reporting with forecasting.

  • Best practice business processes and user stories for: Financials, Assets, through all areas of the operation (Projects/Logistics/Production/Sales/etc), to complex Forecasting, advanced Planning, EDI, Ecommerce, CRM and Transportation.

  • An industry-specific (ISV) solution extending the ERP for unique needs.

  • An ERP fully integrated with other 3rd party business applications used


And you will gain:

  • A robust solution defined and built specifically for your business, giving you best-in-class processes to improve the efficiency of your operations.

  • Customised data visibility provided through Power BI reports built for the organisation, alerting managers to changes quickly.

  • All the tools you need to understand your business performance and enabling your managers to forecast potential future outcomes.

  • The ability to automate every business process to optimise productivity

An industry specific, fully custom, Enterprise Solution that is constantly up to date and meets all aspects of your Business $1m+

Book a demonstration for Dynamics 365 Finance & Operations

I agree with Fusion5 Terms & Conditions